Privacy Policy

Protecting your personal information and assets is our highest priority. We are fully committed to safeguarding them.

Redwood Evolux collects and stores data necessary for your trading activities on our trading platform. How we collect and store this information is outlined in the Privacy Policy below.

The following principles guide our policy:

• To ensure complete transparency about how we collect and store your personal information:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We follow clear guidelines and processes for handling information on this official website. This policy outlines the specific methods we use, giving you transparent, concrete details about how your data is used. You’re in control.

We will provide updates promptly whenever we determine you should be informed. Transparency is essential to us.

If you have any questions about our processes—including our obligations under the laws of Canada—our knowledgeable team is here to help. Please contact us at: info@redwood-evolux.com

• We do not use personal data for any purpose beyond what is outlined in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of Redwood Evolux services and to connect trader-members with third-party trading platforms; to maintain and improve our website functions and services; to protect our rights; and to comply with regulatory or other legal obligations. We may also process data as necessary to provide administrative and other business functions related to the Services we deliver to you, the client.

To deliver services tailored to your preferences and needs, Redwood Evolux uses personal data.

• To access the essential tools that protect your personal data and safeguard your rights:

You can contact us at any time via our official website to request access to your personal data. We can update or delete it as needed, and we also accommodate requests to transfer your information to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal information:

We use industry-leading, banking‑grade security measures. While no system can be guaranteed 100% secure, we continually enhance our safeguards and upgrade our systems to the highest possible standards.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of all data relating to natural persons.

The terms of this policy apply to all identifiable individuals. This includes any person who can be identified, or has already been identified, through data entrusted to us or data we are able to access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organization of such personal data.

We do not collect, and do not intend to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover a user or data relating to a person under 18, we will delete that information immediately.

2. What personal information do we collect and store?

When you register with us, we collect the personal information needed to enable your use of our services. When required, we may also ask for additional details to verify account ownership. To maintain and improve service quality, we collect and analyze data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not required to provide your data, choosing not to do so may limit our ability to deliver certain services and could restrict your access to our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that personally identifies you. We may collect non-identifying details such as your account activity, IP address, and the date and time you access the service. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language preference set on your account.

For personal data collection, we only collect and retain the information you consent to share with us when you connect, through our services, with a third-party trading platform.

The personal information you may have provided to third-party platforms may include your full name, mailing address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The collection, storage, and processing of your personal information by the company are solely for the purposes outlined in the Policy. All such uses and processing comply with applicable laws in Canada.

The company will not handle, process, or transmit your data except as permitted by applicable laws in Canada. The legal bases for doing so are:

• By submitting your information to the company, you consent to the storage and processing of your personal data and authorize us to transfer it, where appropriate, to the relevant third-party trading platform. Your consent applies to the processing of your personal data for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Processing data is necessary to comply with legal obligations.

If you would like more information about the data processing we are required to perform, please contact us by email.

Below is a list of the specific ways we may use your personal data, along with the legal basis for each.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and support other related services, the company may share anonymized personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, the use of your information will be governed by the receiving company’s privacy policy. This may include one or more digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to the appropriate legal or regulatory authorities.

In connection with a significant business transaction—such as the sale of the company or when seeking investment or financing—we may disclose relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

On our official website, we may use cookies and similar technologies for site analytics and, in collaboration with advertising partners, in accordance with applicable laws and standard practices.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences to personalize and enhance your experience. Cookies allow us to remember your settings and tailor our service offerings accordingly. They are also used for site analytics and to compile statistics for strategic planning.

Generally, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, allowing the site to recognize you on return visits and helping streamline your experience.

Types of cookies:

We may use cookies as necessary and solely for their intended purposes:

Cookies are blocked or have been deleted

To delete or block cookies, please adjust your browser settings. For step-by-step guidance, follow the links below for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some site functions and features may not work as intended.

ONLINE TRACKING NOTICE

We retain your personal information for as long as necessary to carry out the purposes outlined elsewhere in this policy. We may keep it longer if required by applicable laws, regulations, or our internal policies.

At your request and discretion, we will share your personal data with third-party trading platforms for a 12-month period. When that period ends, and with your consent, we may continue sharing it for an additional 12 months.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

When required to deliver our services or for security reasons, we may transfer personal data to third countries (outside your country of residence) and to international organizations, using robust security measures. We apply industry-leading data protection standards to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances.

All residents of the EEA (European Economic Area) are protected by data protection laws and safeguards.

• All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All transfers of data between public entities or authorities are conducted in accordance with Article 46(2) under a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses (SCCs), under Article 46(2)(c) of the GDPR, set the conditions for international data transfers, and any such transfers are carried out in accordance with these Clauses. The Clauses are available on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Information

Personal data is protected with the highest level of technical and organizational safeguards, aligned with industry‑leading standards. These measures are designed to prevent unlawful or accidental destruction, loss, or alteration of the data.

Although we use rigorous safeguards and industry‑best practices for data protection as required by law, we cannot guarantee that your personal information will be completely error‑free in all circumstances. Accordingly, we cannot be held liable for any disclosure of personal information or for incidental, intangible, or consequential damages. This includes situations beyond our control, such as disclosures resulting from transmission errors, unauthorized access by third parties, or similar causes.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal information to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or safeguard your information.

Anything sent over the internet, including personal information, carries a risk of interception and cannot be guaranteed to be 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these entities are not affiliated with us and are not controlled by our company, and our Privacy Policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Please use these resources at your own discretion.

Always review the privacy policy on a company’s official website before sharing any personal information. Ensure their data collection, use, and processing practices align with your preferences and priorities. Only provide information directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The latest version of the privacy policy will be posted on the website and takes effect immediately upon publication, unless otherwise noted.

13. Your rights regarding your personal information

You retain full control and final authority over the use of your personal data, including the right to verify its accuracy, correct errors, and choose to delete it or restrict the scope and nature of our processing.

This page provides information relevant to EEA residents:

Your personal information is protected by the rights described herein. You can exercise those rights immediately by emailing the address below.

Accessing Your Rights

If the personal information you have provided is accurate, you may access it at any time. Any personal information we process is available to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you request additional copies of the data we process beyond the initial copy, a reasonable fee may apply.

Rights granted under applicable law and this Privacy Policy must not impair the rights of others. The company may refuse or restrict access to personal information where providing such access would infringe the rights or freedoms of others.

Right to Correct Inaccuracies

Any errors or omissions in your personal information may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or beyond legal limits; 2) if you ask us to remove the data and the Company has no legal obligation to retain it; 3) if you no longer agree to or accept any processing by us or a third-party provider, even where such processing is lawful and based on our or their legitimate interests; and 4) if we are legally required to delete your data.

The right to deletion may be overridden by legal obligations under EU law or the laws of any member state. This also applies where data is necessary to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, we will delete it except in the following cases: 1) where EU or any Member State law prevents deletion; 2) with your consent, when necessary to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented—by any means—to its collection and it is processed by automated systems.

You have the right to request that your personal data be transferred to another company or organization, where technically feasible. Exercising this right does not affect your right to have your data deleted. We may decline a request if fulfilling it would infringe on the rights or freedoms of another individual.

Right to challenge the processing of your data

While the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to the processing of your personal data and request that it stop. This does not apply where there is a compelling legal reason to continue, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may request at any time that your personal data not be processed for any direct marketing activities.

Your Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, effective immediately where feasible. This withdrawal does not apply retroactively to any processing completed before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has an independent regulatory or supervisory authority to address such concerns. You may submit a complaint to the appropriate authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State laws.

Upon receiving your request regarding your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no charge, except where doing so would contravene applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee, or to refuse a request, if it is spurious, excessive, or repetitive.

We reserve the right to request additional proof of identity when we have reasonable doubts about the identity of the person submitting a request for personal data, to protect data and maintain security.